Payment and delivery

Question: To which countries do you ship orders?

Answer: We ship orders to most countries in the world. In Europe, we ship free of charge for 80+ EUR orders.

Question: Do you collect on delivery?

Answer: No, on our website knives can be ordered only after full payment of the order.

Question: In which stores can I buy Samura knives?

Answer: The list of outlets offering Samura brand knives can be found on our website: 

Question: Can I buy Samura knives on e-bay or Amazon?

Answer: Yes, our knives are available at these trading platforms: Amazon EU, Ebay

Question: I did not receive a letter confirming the dispatch of the order.

Answer: Immediately after the order has been dispatched, you will receive an e-mail with a tracking number to check delivery status. Sometimes it happens that the confirmation letter ends up in the spam folder. Please check your spam folder.